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On a Friday afternoon in March, the HR director of a manufacturing company in Saint-Hyacinthe gets a call she wasn't expecting: a CNESST inspector wants to schedule a visit in the coming weeks to review how the organization manages psychosocial risks (PSR). She hangs up, takes a deep breath, then turns to her filing cabinet of HR documents and wonders: where do I even start? This scene is playing out more and more often in Quebec SMEs. Since October 6, 2025, Act 27 has requir

An HR director at a 90-employee company in Trois-Rivières told us about her logic last spring: "We knew Act 27 was coming, but we had two open positions, a delayed ERP project, and a tight budget. Psychosocial risks could wait." Six months later, she lost three key employees in two months, including a manager she had spent three years developing. Nothing to do with psychosocial risks, she thought at first. Until the exit interviews all landed on the same word: burnout. That's

Behind every company are people, experiences, and, more often than not, an idea that evolves through learning. Mentalia is no exception. Our story is that of a team that has learned to listen, challenge its assumptions, and turn every experience into an opportunity to build a more useful solution for organizations. A journey that began at Concordia Our entrepreneurial journey began at Concordia University’s John Molson School of Business, where we developed our interest in en

In a context where mental health and workplace well-being are taking center stage, Quebec's Bill 27 imposes specific obligations on companies to prevent psychosocial risks. As an HR manager, it is essential to understand these requirements to ensure a healthy, safe, and compliant work environment. In this article, I offer a clear and structured guide to improving your compliance with Bill 27, while promoting organizational well-being. Bill 27 compliance: why is it crucial for